Privacy Policy

1. Introduction

Welcome to Insidebnb ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and profile picture.
• Payment Information: When you subscribe to our services, we collect billing details processed securely through Stripe. We do not store your full credit card information on our servers.
• Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and search queries.
• Property Data: Information about properties you analyze or add to your account, including addresses and market data preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns and trends to enhance user experience
• Deliver personalized market insights and property analytics

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share data with third-party vendors who assist us in operating our platform (e.g., Stripe for payment processing, Supabase for data storage, Mapbox for mapping services).
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These include essential cookies for authentication, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage your cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@insidebnb.com.